What You’ll Do:  

• Become the go-to expert: Work with electronic security systems including access control, intrusion alarms, CCTV, and IP camera systems.  
• Engage and support: Build strong rapport with customers, recommend tailored solutions, and offer pre- and post-sales technical support.  
• Show the customer we care: Put them first in all circumstances.  
• Lead customer success: Assist with system design, installation, troubleshooting, and warranty repairs, and help them achieve outcomes they didn’t realise were possible. 
• Drive additional sales: Identify upsell opportunities and support the sales team at the trade counter.  
• Own the process: Quote, process orders, and assist with stock control, packing, and other warehouse duties when needed. 

What You’ll Do: 

• Lead by example: Take charge of daily warehouse operations, working in a small team to maintain high standards and achieve peak performance. 
• Stock management: Handle incoming and outgoing stock, maintain inventory levels, and keep shelves well-organised.   
• Customer focus: Guarantee that customer orders are fulfilled accurately and on time, ensuring their satisfaction. 
• Supplier coordination: Work with suppliers to manage stock deliveries and address any issues promptly. 
• Be adaptable: Step in to assist with customer service, whether on the phone or at the counter, whenever needed. 

What You’ll Do:  

• Lead customer interactions: Engage with customers at the counter, over the phone, and via email, ensuring all enquiries and requests are handled efficiently. 
• Support sales success: Prepare and send quotes, process orders, and follow up on sales enquiries. 
• Make friends with customers: Forge connections that last, focusing on relationships that go beyond just business transactions. 
• Keep operations smooth: Assist with stock control, re-stocking shelves, and picking and packing orders. 
• Be adaptable: Handle ad-hoc tasks as needed to support the team and the store.